Archive for May, 2016

A reading list for online publishers

May 16, 2016

I’ll be talking to a pile of publishers today at a Meet the Blockers thing hosted by DCN in New York. Here are a few of the many links I’ve accumulated as a background for the conversation I hope ensues. (These are in addition to my own Adblock War Series, now 53 posts long.)

I’ll report more on my exact advice later.

Ad tech is broken. Here’s how newsrooms can help fix it — Poynter
Ad Tech Archives – Chronoto.pe
The Advertising Bubble (Idle Words)
Is adtech a bubble?
The Facebook Papers, Part 1: The great unbundling – Recode
The Facebook papers Part 2: The user experience revolt – Recode
Marketing Technology Landscape Supergraphic (2016) – Chief Marketing Technologist
business
Bad Ads: Research Shows They May Cost More Than They’re Worth | Digital Content Next
Ad blocking: Why now? | Digital Content Next
Service journalism and the web advertising problem | Digital Content Next
Where’s the signal? (And why it matters to digital advertisers) | Digital Content Next
Is your data leaking? | Digital Content Next
Terms & Conditions |
blog.aloodo.org – Let’s make an acronym.
Adtech, privacy, fraud control: pick two?
Online advertising is the new digital cancer
For Brands, Breaking Up With Fraud Is Hard To Do | AdExchanger
2015 TRUSTe US Consumer Confidence Index – TRUSTe
New Breed of Digital Publishers Just Say No to Ad Tech – CMO Today – WSJ
People Limit Web Use Due To Privacy Concerns, Commerce Department Says 05/13/2016
Americans’ Attitudes About Privacy, Security and Surveillance | Pew Research Center
Read Me: Ads, Tracking and Privacy: What 1.3 Billion App Installs Say About Smartphones and Tracking
New school publishers are avoiding ad tech | Marketing Dive
Pew report: Your privacy for a price? It depends
The New York Times is surveying 700,000 readers who use ad blockers – Digiday
If There Were No Ads, How Much Would You Pay? 05/12/2016
Adblock Analytics – Gain insights into visitor ad blocking
Google Trends – Web Search interest: retargeting, how to block ads – Worldwide, 2004 – present
Lying and Hiding in the Name of Privacy — Customer Commons
Direct sales data boon for print; warning issued for agencies – AdNews
Free-fall: Adjusted for inflation, print newspaper advertising revenue in 2012 was lower than in 1950 – AEI | Carpe Diem Blog » AEIdeas
New York Times Scores More Digital Subscribers, But Less Digital Ad Revenue
Good News: Digital Ad Fraud Falls As Viewability Rises | Digital – AdAge
Culture secretary expected to warn of threat to newspapers from adblocking | Media | The Guardian

 

Why #NoStalking is a good deal for publishers

May 11, 2016

"Just give me ads not based on tracking me.."

That line, scribbled on a whiteboard at VRM Day recently at the Computer History Museum, expresses the unspoken social contract we’ve always had with ad-supported print publications in the physical world. But we never needed to say it in that world, for the same reason we never needed to say “don’t follow me out of your store,” or “don’t use ink that will give me an infection.” Nobody ever would have considered doing anything that ridiculously ill-mannered.

But following us, and infecting our digital bodies (e.g. our browsers) with microbes that spy on us, is pro forma for ad-supported publishers on the Internet. That’s why Do Not Track was created in 2007, and a big reason why since then hundreds of millions of us have installed ad blockers and tracking protection of various kinds in our browsers and mobile devices.

But blocking ads also breaks that old social contract. In that sense it’s also ill-mannered (though not ridiculously so, given the ickyness that typifies so much advertising online).

What if we wanted to restore that social contract, for the good of publishers that are stuck in their own ill-mannered death spiral?

The first and easiest way is by running tracking protection alone. There are many ways of doing that. There are settings you can make in some browsers, plus add-ons or extensions from Aloodo, BaycloudDisconnect, the EFF and others.

The second is requesting refined settings from browser makers. That’s  what @JuliaAnguin does in this tweet about the new Brave browser:

Julia Angwin's request to Brave

But why depend on each browser to provide us with a separate setting, with different rules? How about having our own pro forma rule we could express through all our browsers and apps?

We have the answer, and it’s called the NoStalking rule. In fact, it’s already being worked out and formalized at the Kantara Initiative and will live at Customer Commons, where it will be legible at all three of these levels:

3way

It will work because it’s a good one for both sides. Individuals proffering the #NoStalking term get guilt-free use of the goods they come to the publisher for, and the publisher gets to stay in business — and improve that business by running advertising that is actually valued by its recipients.

The offer can be expressed in one line of code in a browser, and accepted by corresponding code on the publisher’s side. The browser code can be run natively (as, for example, a choice in the Brave menu above) or through an extension such as an ad or tracking blocker. In those cases the blocker would open the valve to non-tracking-based advertising.

On the publisher’s side, the agreement can be automatic. Or simply de facto, meaning the publisher only runs non-tracking based ads anyway. (As does, for example, Medium.) In that case, the publisher is compliant with CHEDDAR, which was outlined by Don Marti (of Aloodo, above) and discussed  both at VRM Day and then at  IIW, in May. Here’s an icon-like image for CHEDDAR, drawn by Craig Burton on his phone:

Sketch - 7

To explain CHEDDAR, Don wrote this on the same whiteboard where the NoStalking term above also appeared:

cheddar

For the A in CHEDDAR, if we want the NoStalking agreement to be accountable from both sides, it might help to have a consent receipt. That spec is in the works too.

What matters most is that individuals get full respect as sovereign actors operating with full agency in the marketplace. That means it isn’t good enough just for sites to behave well. Sites also need to respond to friendly signals of intent coming directly from individuals visiting those sites. That’s why the NoProfiling agreement is important. It’s the first of many other possible signals as well.

It also matters that the NoProfiling agreement may be the first of its kind in the online world: one where the individual is the one extending the offer and the business is the one agreeing to it, rather than the other way around.

At VRM Day and IIW, we had participants affiliated with the EFF, Mozilla, Privacy Badger, Adblock Plus, Consent Receipt, PDEC (Personal Data Ecosystem Consortium),  and the CISWG (Consent & InfoSharing Working Group), among others. Work has continued since then, and includes people from the publishing, advertising and other interested communities. There’s a lot to be encouraged about.

In case anybody wonders if advertising can work as well if it’s not based on tracking, check out Pedro Gardete: The Real Price of Cheap Talk: Do customers benefit from highly targeted online ads?  by Eilene Zimmerman (@eilenez) in Insights by Stanford Business. The gist:

Now a new paper from Stanford Graduate School of Business professor Pedro Gardete and Yakov Bart, a professor at Northeastern University, sheds light on who is likely to benefit from personalized advertising and identifies managerial best practices.

The researchers found that highly targeted and personalized ads may not translate to higher profits for companies because consumers find those ads less persuasive. In fact, in some cases the most effective strategy is for consumers to keep information private and for businesses to track less of it.

You can also mine the oeuvres of Bob Hoffman and Don Marti for lots of other material that makes clear that the best advertising is actual advertising, and not stalking-based direct marketing that only looks like advertising.

Our next step, while we work on all this, is to put together an FAQ on why the #NoProfiling deal is a good one for everybody. Look for that at Customer Commons, where terms behind more good deals that customers offer will show up in the coming months.

A handy blockchain illustration

May 2, 2016

blockchain

Look up “blockchain symbol,” “blockchain illustration” or “blockchain clipart” and you’ll get lots of different images, but nothing common or canonical. I mean, not like you’ll get for “laptop,” “hard drive” or “cloud.”

So the other day somebody drew the above on a whiteboard.

I like it, so I’m sharing it, in the public domain.

You’re welcome.